Privacy Policy

Andelige Trauma Counseling & Consulting, PLLC
Effective Date: 08/30/2016

At Andelige Trauma Counseling & Consulting, PLLC (“Andelige,” “we,” “our,” or “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our services, including SMS communications. 

1. Information We Collect

  • Personal Information: Name, contact details, date of birth, billing information, and other details you provide during intake or service use.

  • Health Information: As a healthcare provider, we may collect information related to your care and treatment. This information is safeguarded in compliance with HIPAA.

  • SMS Communications: If you consent, we collect your mobile number for appointment scheduling, reminders, and care logistics.

2. SMS Communications

  • By providing your mobile number and opting in, you agree to receive SMS text messages from Andelige Trauma Counseling & Consulting, PLLC for appointment scheduling, reminders, and care logistics.
  • Message frequency: up to 4 messages per month.
  • Msg & data rates may apply.
  • You may opt out at any time by replying STOP (or any supported keyword such as STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT).
  • For assistance, reply HELP. You will receive a message with our contact details and support information.
  • Sensitive clinical information is not shared via SMS. We use a secure client portal for treatment details.
  • We do not sell, rent, or share your mobile information with third parties or affiliates for marketing or promotional purposes.
  • Mobile information will not be shared with third parties for marketing or promotional purposes.
  • Consent is not a condition of care
  • Mobile information may be shared only with service providers who help deliver our SMS messages, and solely for that purpose.

3. How We Use Your Information

  • Provide therapy and consulting services.

  • Schedule, confirm, and remind you of appointments.

  • Communicate securely through our client portal and administrative channels.

  • Maintain compliance with legal and ethical obligations.

4. Data Protection

  • Health information is protected under HIPAA and applicable state laws.

  • Administrative, technical, and physical safeguards are in place to protect your data.

  • SMS messaging is limited to logistical and non-clinical purposes.

5. Your Rights

  • You may request access to or corrections of your personal information.

  • You may revoke SMS consent at any time by replying STOP or contacting us directly.

  • For HIPAA rights, you may request a copy of our Notice of Privacy Practices.

6. Contact Us

If you have questions or concerns, please contact us:
Andelige Trauma Counseling & Consulting, PLLC
Phone: (817) 264-7284
Email: info@andelige.com
Address: 190 N. Ridgeway Dr. Suite #105, Cleburne TX 76033